Privacy Policy

How Artek protects your private data.

General Information


Istiklal Mahallesi 1.OSB 1.Cadde No:12
81000 Düzce/Turkey
Phone: +90 380 553 7170
Fax:      +90 380 553 7179

(hereinafter referred to as “Artek”), are pleased to welcome you to our website (hereinafter referred to as the “Elifraf Website”) and that you have shown an interest in our products and services.

We place great value on the protection and security of your personal data (hereinafter referred to as “Data”). It is therefore important that we inform you what data we collect while you are using the Elifraf Website, how we use that data and what rights you have in relation to your data.
We process your data in strict compliance with the Turkish Data Protection Law (DPL) which is based on the European Union Data Protection Law (GDPR). In the following text we refer to the European GDPR directives and regulations.

Please take the time to read this Data Privacy Statement.

Data Processing

I. Who is responsible for processing my personal data?

The body responsible for processing your personal data is

Istiklal Mahallesi 1.OSB 1.Cadde No:12
81000 Düzce/Turkey
Phone: +90 380 553 7170
Fax:      +90 380 553 7179

Please direct your requests regarding the Data Privacy Policy to the following E-Mail-Address:


II. What data do we collect, for what purpose do we collect it and on what legal basis?

We collect either personal data given by your contacts (i.e. using the “contact form”) or the “request for quotation form” or data necessary to enable you visiting the Elifraf Website. Please refer to the treatment of personal data based on your contacts in the related chapters further down.

Data enabling you to visit the Elifraf Website are:

Log files

When you visit the Elifraf Website, your Internet browser transmits in particular the following data to our web server, which we store in log files:

– The date of access
– The time of access
– The URL of the linking website
– The files accessed
– The volume of data transferred
– The browser type and version
– The operating system
– The domain name of your Internet access provider
– The IP address

We process that data

– 1. to be able to identify, understand and put a stop to cases of misuse of the Elifraf Website and
thereby guarantee data security on our web servers, and
– 2. to meet legal obligations and/or preserve legal rights, in particular to be able to comply with
surrender claims of security authorities on the basis of corresponding national and international
laws or other provisions.

The legal basis for the processing is Art. 6(1)(f) (“for the purposes of the legitimate interests pursued by Artek) and Art. 6(1)(c) (“for compliance with a legal obligation”) of the General Data Protection Regulation (GDPR).

III. To whom do we transmit your data and for what purposes?

To provide the Elifraf Website, we draw on the support of service providers with whom we may need to share your data so they can complete the tasks we have assigned to them. The service providers are authorized to process the data only in the framework specified by us and have undertaken to erase the data after fulfilling the service contract or purpose.

IV. When will we erase your data?

Your data is erased when storage for the purposes described in this Data Privacy Statement is not longer necessary and legal provisions do not prescribe a longer retention period.

Data Security

We take technical and organizational security measures to guarantee that your data is protected against loss, inaccurate changes or unauthorized third-party access. In any case, only authorized persons on our part have access to your data and only to the extent necessary for the purposes mentioned above. All data transfer is encrypted.


The Elifraf Website uses cookies to identify your preferences and optimize this website. That makes navigation easier for you and makes the Elifraf Website highly user friendly.

I. What are cookies?

Cookies are small files which are stored on your device. They may be used to determine whether your device has already communicated with our website. Only the cookie on your end device is identified. Cookies may contain personal data if you have consented to it or it is technically necessary, e.g. to enable protected login.

For more information on cookies, see

II. What do we use cookies for?

We use cookies

– to guarantee a secure Internet environment;
– to monitor our website performance;
– to assess the way in which you use the Elifraf Website so that we can improve our services.
For example, we can identify if a process is too complex and is causing users to cancel part
way through. That knowledge enables us to simplify process steps and make them more
customer oriented;
– to improve user-friendliness, transparency for our customers and the online experience.

We do not use our cookies to trace your Internet activities beyond our website.

III. What types of cookies do we use and what is their purpose?

1. Session cookies

Session cookies are erased once the browser is closed. They record the website navigation and the length of the session and store your login information for the duration of the website visit. Moreover, session cookies keep your login active during the session.

2. Persistent cookies or tracking codes

Persistent cookies or tracking code do not contain any personal data. They record where the website is opened from, which search engine and search term was used, which link was followed, and the user’s location at the time they accessed the website. They also record the number of visits and the duration of the first, current and previous visit. These cookies only register visits to our website. Visiting other websites does not activate them.

3. Tracking Cookies

See Chapter: Use of Website Analyse Tools.

IV. Can I erase the cookies stored on my device?

You can erase the cookies stored for the Elifraf Website. If you do so, however, your individual data and content, including your cookie settings, will be lost and you will not be recognized as a returning visitor next time you visit our website.

V. Do you agree to our cookies?

Our website’s user concept includes some online features designed to make your visit as enjoyable as possible. However, they only work with cookies.

When you enter the Elifraf Website for the first time, a so called Cookie-Banner appears at the bottom of the entering page, enabling you to refuse the usage of cookies, get more explanation about our data privacy policy or to leave the website. If you continue to browse our website, you agree to the use of cookies. You can withdraw your consent at any time.


VI. How can I withdraw my consent to the use of cookies?


If you do not want us to recognize your device, you can prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. For details of how this works, please refer to your browser’s user guide.


You can set your browser so that storage of cookies is agreed with only if you give consent. If you do not want to accept the cookies of our service providers and partners, you can select the “Block third-party cookies” setting in your browser.

In general, the help function in your web browser’s menu bar will show you how to reject new cookies and switch off ones you already have.

Please note, however, that some “essential” cookies are crucial for unrestricted navigation of our website and for selection and design. We use those cookies only to monitor the website’s efficiency and record the frequency of visits.



VII. Cookie Consent



Contact Form

Should you send us information via the “contact form” or the “requestion for quotation form”, using the related forms, or using one of the e-mail addresses listed on different pages of this website, we will collect the data entered on the form or the e-mail sent, including the contact details you provide, to answer your contact and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form or send us by e-mail only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Website Analyse Tools

This site uses MATOMO (before PIWIK) to analyze traffic and help us to improve your user experience.

This plugin is adjusted in a way that

– the IP address is neutralized (the last 1 block is set to zero)
– no cookie file is installed

therefore no reference to personal data is possible.

Integration of Third Party Services and Tools

Third-party content, such as YouTube videos, maps from Open Street Maps, RSS feeds, graphics or fonts from other websites may be integrated into the Elifraf Website. This always requires the providers of this content (hereinafter referred to as “third-party providers”) to detect the user’s IP address. Without the IP address, they would not be able to send the content to the user’s browser. The IP address is, therefore, needed for the content to be displayed. We endeavor only to use content from providers who use IP addresses only for the purpose of delivering the content. However, we have no influence on whether or not the third-party provider stores the IP address, e.g. for statistical purposes. If we know about it, we will inform the users.

Your rights

The legal framework gives you the right to ask for 

– Information about your data. 
– Rectification of inaccurate data and completion of incomplete data. 
– Erasure of your data, in particular, 
     – if it is no longer necessary for the purposes specified in the Data Privacy Statement, 
     – you have withdrawn your consent and there is no other legal grounds for the processing, 
     – your data has been unlawfully processed or you object to the processing and there are no overriding 
       legitimate grounds for the processing. 
– Restriction of the processing of your data, in particular if you contest the accuracy of the data or the
  processing of your data is unlawful and you request the restriction of its use instead of its erasure. 
– The right to receive your data in a structured, commonly used and machine-readable format and to
  transmit your data directly to another controller. 

Please inform Artek about such eventual requests, using the address in the first chapter of the data privacy notice or the page “Legal Notice”. 

You also have the right to appeal to the competent supervisory authority. The national data protection authority in Turkey is the Kişisel Verileri Koruma Kurumu (“Personal Data Protection Authority”). The Authority’s decision-making body is Kişisel Verileri Koruma Kurulu (“Personal Data Protection Board”), whose duties and powers are regulated under the Regulation on the Working Procedures and Principles of Personal Data Protection Board. 


Kişisel Verileri Koruma Kurumu 
Nasuh Akar Mah. Ziyabey Cad. 1407. Sok. No: 4 
06520 Balgat-Çankaya/Ankara 
T +90 312 216 5050